SME are businesses that operate on a scale smaller than large corporations but play a vital role in driving economic growth, fostering innovation, and creating employment opportunities. SMEs span various industries and are typically characterized by their limited workforce, moderate revenue, and a strong focus on local or niche markets.

A factory owner is an individual or entity responsible for managing and overseeing the operations of a manufacturing facility. They play a key role in driving production efficiency, ensuring product quality, and maintaining compliance with industry standards and regulations. Often involved in strategic decision-making, factory owners are pivotal in scaling production, managing resources, and fostering innovation to meet market demands.

Branch Office Business Dealers are representatives or entities responsible for managing and operating a branch office of a larger company or franchise. They serve as key intermediaries between the parent company and the local market, ensuring seamless delivery of products or services. Their role often includes overseeing daily operations, maintaining customer relationships, driving sales, and ensuring the branch aligns with the overall business objectives and brand standards.

Organizations grappling with data loss often encounter disruptions in operations, compromised customer trust, and potential legal and financial repercussions. Whether due to cyberattacks, human error, hardware failure, or natural disasters, these challenges highlight the critical need for robust data protection strategies, backup solutions, and disaster recovery plans to safeguard business continuity and resilience.

Businesses facing hardware failure challenges often experience downtime, productivity loss, and potential data integrity risks. These issues emphasize the importance of proactive maintenance, reliable infrastructure, and contingency planning to minimize disruptions and ensure seamless operations in today’s technology-driven environment.

Information Security Management System
The ISO/IEC 27001 security management standard outlines requirements for establishing, implementing, operating, monitoring, reviewing, maintaining, and enhancing a documented Information Security Management System within the context of an organization’s overall business risks. This standard ensures best practices for security controls to protect information assets.

IT Service Management System
Incorporating data center operations and support functions, the ISO/IEC 20000-1 standard promotes an integrated process approach to effectively deliver services that meet business and customer requirements. This standard aligns with the IT Infrastructure Library (ITIL), the global de facto standard for IT Service Management.

Applicable To

Quality Management System
The ISO 9001 standard applies to the processes of creating and controlling the products and services we provide, mandating systematic control of activities to ensure the needs and expectations of customers are met.

Threat, Vulnerability and Risk Assessment

As per the Technology Risk Management Guidelines (TRM) of the Monetary Authority of Singapore (MAS), a Threat, Vulnerability, and Risk Assessment (TVRA) is conducted to evaluate the physical and environmental security of an organization. This ensures it is up-to-date and fully capable of handling security issues such as security breaches, criminal and terrorism acts, as well as overall business risks.

The report covers AICPA’s Trust Services Principles and Criteria for Security, Availability and Confidentiality. Capturing the design and controls of our system, and operations in assuring customer data management.

The Green Building Index (GBI) is Malaysia’s industry-recognised green rating tool for developers and building owners to design and construct buildings that can save energy, water, promote recycling and more to advocate for sustainability in the built environment and raise awareness about environmental issues.