Overview
BigBand’s Managed Services deliver end-to-end IT infrastructure management so you can stop worrying about downtime, patching, and troubleshooting, and start focusing on business growth.
With over 20 years of experience supporting mission-critical systems, we act as your extended IT team — managing your servers, networks, backups, and applications with 24/7 monitoring and expert support.
Whether you colocate with us, host in the cloud, or maintain hybrid infrastructure, our service ensures your systems are secure, optimized, and always available.
Our Core IT Managed Services Include:

Cloud Services:
Scalable and secure cloud solutions tailored to your business needs—public, private, or hybrid.

Connectivity & Network Infrastructure:
Reliable, high-speed connectivity paired with enterprise-grade network hardware, including Metro-e, firewalls and switches.

Data Management & Backup:
Comprehensive solutions for data storage, protection, and recovery to keep your critical information secure and always accessible.

Cybersecurity:
Advanced threat detection, prevention, and response services to safeguard your systems and data from evolving cyber threats.

Server Solutions:
Performance-optimized physical and virtual server management for seamless application delivery and business continuity.
Benefit

Lower Operating Costs:
No need to hire or train in-house specialists — get access to a team of certified engineers and specialists for a fraction of the cost.

Predictable Performance, Predictable Pricing:
Enjoy SLA-backed uptime and performance with a fixed monthly cost that covers full infrastructure management.

Expertise You Can Trust:
We bring decades of real-world experience with hosting, cloud, networking, and cybersecurity — not just monitoring tools.

Rapid Incident Resolution:
Our team handles system alerts, root cause analysis, and remediation 24/7, often before you even notice an issue.

Security & Compliance Ready:
We help you meet industry regulations with secure configurations, logging, access control, and regular audits.

Scalable to Match Your Growth:
Whether you’re managing a single server or an enterprise environment, our service grows with you — seamlessly.
Why Choose BigBand?
- Malaysia-Based Engineers with Local & Global Experience
- World-Class Infrastructure
- Customizable Service Levels
- Trusted by Enterprises, SMEs, and MSPs
- Seamless Integration with Our Colocation, Cloud, and Connectivity Services

BigBand Helper Service
MYR 350 / Task / Hour

BigBand Managed Service
