MANAGED SERVICES

Managed Co-location, Managed Dedicated Server, Managed Network, Managed Cloud, Managed Backup, Managed Security.

Overview

Big Band managed service provide you full range of support to your IT infrastructure hosted at Data Center. By subscribed to Big Band Services, you can increase business efficiency and reduce cost by offloading crucial, time-consuming IT tasks to us.

Benefits

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Technical Expertise

You can leverage on Big Band technical expertise to gain maximum support for your IT infrastructure hosted at our Data Center. Your IT Team can work closely with our technical expertise to set-up your new system or troubleshoot to get the problems resolved.

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24x7 Support

Leverage on our 24×7 support to manage your hardware give fast respond time to attend your hardware and software problems. This will give great improvement on your daily business operation.

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Cost Saving

Subscribed to our hosting managed service can reduce your IT cost on headcount and further avoid any unexpected cost when you need critical technical support during rectification.

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Technology Updates

You will get latest technical updates if you subscribe to our Managed service. We ensure your infrastructure to managed according to compliance and best practice.

Services

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Managed Co-location

Big Band managed co-location takes one steps further by taking on the responsibility of managing your business’s IT infrastructure, in addition to basic co-location. A managed co-location not only look after the server hardware, but will also manage the operating system, applications and databases. Other managed services such as security, backup and storage can be added on as part of the managed co-location services.

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Managed Dedicated Server

In managed dedicated server environment, we handle the setup, administration, management and support of the server or platform application. We provide operating system updates, security patches and performance optimizations as well as real-time monitoring of your server and vulnerability assessment.

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Managed Network

Big Band SOC can provide you with a range of managed network services, including SD-WAN hybrid networks, network device management, and much more. We will pro-actively monitor your network up to your router, escalate to Service Provider and notify you via email when your network is intermittent or down.

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Managed Cloud

Managed cloud allows you to choose which IT functions you wish to manage in-house, while leaving all the rest to us as service provider. Managed cloud services include infrastructure and application level support. We not only manage your computing, storage, networks and operating systems, but also the complex tools and application stacks that run on top of that infrastructure.

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Managed Backup

Big Band will help you to optimize your backup configuration to minimize disruptions to your systems operations. We will professionally handle of all your high-priority recovery requests along with proactive monitoring that alert you to any storage or network issues in your routine backup operation.

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Managed Security

Big Band Managed Security is a fully managed service on hardware based firewall, virtual firewall or VPN concentrators. The service includes configuration management, firmware patching and updates, traffic filtering, threat detection and prevention, and full maintenance & support, all monitored 24×7 by Big Band SOC.

FAQ

What are managed services?

Managed services are to provide service on maintaining range of processes and functions in to improve your operations and cut expenses.

Why use our managed services?

Big Band has a team of expertise at the Data Center standby 24x7x365 to attend your hardware and software problems to give fast response to attend your hardware. It has Tier-3 certified Data Center who assured you the Service Level (SLA) and uptime guarantee.

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