This Acceptable Use Policy (AUP) specifies the actions prohibited by BIGBAND. BIGBAND reserves the right to modify the Policy at any time, effective upon posting of the modified Policy to this webpage. Use of BIGBAND services is conditional upon acceptance of AUP. It is Customer’s responsibility to regularly check for modifications. (Customers, users, and visitors are referred collectively as Customer)
Complaints & Disputes
All abuse complaints and disputes on issues not listed in our AUP will be dealt with according to the laws of Malaysia. The court of Malaysia shall have exclusive jurisdiction in the event of disputes resulting from or relating to any complaints, disputes or agreements between the Customer and the complainant. Should the complainant agreed to leave the dispute decision to the laws of Malaysia, the complainant shall accept that BIGBAND as the content hosting provider cannot be held liable for any consequential, incidental, exemplary, punitive or multiple damages. Until the decision of the dispute is made known, BIGBAND reserves the right to continue providing the services to the Customers.
BIGBAND reserves the right to modify this AUP from time to time, without notice, in order to better meet the needs of the changing Internet environment, the legal landscape of Malaysia, and Users’ needs. Such modifications shall be effective immediately upon posting of the modified AUP on any website owned or controlled by BIGBAND.
Users are encouraged to review this AUP periodically to be aware of the changes or new information. Users’ continued access or use of BIGBAND networks and services shall be deemed acceptance of the modified AUP.
Each User is responsible for complying with this AUP, and for providing assistance to BIGBAND in investigating and resolving any issue pertaining to the non-compliance of the AUP when requested by BIGBAND from time to time.
Additionally, Users, at their sole discretion, are required to determine the conditions of, and comply with, the AUP or equivalent documents thereof of all other network(s) in which their data transits.
Each User will be held responsible for the actions of any third party acting on its behalf or for its benefit and such User shall be held directly accountable for any violations of this AUP by such third party.
BIGBAND does not control the content of data traversing BIGBAND networks and/or services. Therefore, BIGBAND assumes no responsibility for the content of such data or communication that may be transmitted over BIGBAND networks and/or services, unless otherwise expressly informed by BIGBAND to Users.