Dedicated Internet Access (DIA)

When it comes to performance and security, sharing is not caring.

Carry your connection through Ethernet or private-line circuits instead of dividing it with other customers. The premium price is worthy of its business-grade features and higher speeds than many shared-access alternatives.

Why Invest in Dedicated Internet Access?

Guaranteed Bandwidth Speed

      • Regardless of how many employees you have or what tasks they’re performing, your DIA network dedicates a certain bandwidth speed at all times
      • For example, if you purchase a 100 Mbps of DIA, your business will receive 100 Mbps of bandwidth 100% of the time, even during the busiest times of the day

Experience Symmetrical Bandwidth

      • Whether it is downloading or uploading files, images, video or other content, data speeds in both directions are the same
      • This is especially important in today’s world, with SaaS usages like video conferencing occurring on a daily basis
      • On the other hand, shared connections are asymmetrical and deliver uneven speeds, typically with upload speeds far slower than download speeds

Dedicated Customer Support

      • Our technical support and maintenance team provides coverage from your provider with DIA 
      • We set up your DIA, provision network and ensure equipment installation is done well

The Crest of Connection

In today’s work environment, nothing is worse than experiencing unreliable Internet access. A subpar internet connection hurts productivity directly and employee morale indirectly, both causing a damper to a business’s success.

Even though Dedicated Internet Access (DIA) (also referred to as dedicated fibre, dedicated ethernet, ethernet over fibre) comes with a steeper price tag, longer contract terms and some installation complexity, companies that value performance with mission-critical operations should opt for a dedicated connection at offices or data centres.

Why Choose Us?

Solution Architecture
Big Band Internet Direct
Standard Broadband Solution
• Access Solution
Leased Line
GPON/xDSL
• Access Node Architecture
Direct to MPLS Core
GPON/DSLAM Node
• Additional Access Resiliency
Optional
• Authentication
Static Connection
PPPoE
• CISCO Enterprise Grade Access Router
Optional
• Core Network Architecture
End-to-End 100% MPLS
N/A
• Customer Premise Equipment
Inteligent Managed Switch
Home/SME Grade Router
• Fixed IPv6
Unlimited
• Internet Access
Dedicated
Best Effort
• Internet Gateway
Dedicated
Best Effort
• Managed Services
Optional
• Maximum Bandwidth
10Gbps
24Mbps
Max Fixed IPv4
n x 256
5
• Network Prioritization
Prioritized
Best Effort
• Own IP/BGP Addressing
Optional
• Path to Internet Gateway
Shortest Route
Shared Common Route
• Standard Fixed IPv4
16
-
Service Level & Network Performance
Big Band Internet Direct
Standard Broadband Solution
• Access Resiliency
99.70%
Best Effort
• Core Resiliency
99.99%
Best Effort
• BIGBAND Network Jitter
< 20ms
Best Effort
• BIGBAND Network Latency
< 20ms
Best Effort
• BIGBAND Network Packet Loss
< 0.5%
Best Effort
• Mean Time to Repair
4 Hours
Best Effort
• Network Reporting
• Proactive DDOS Mitigation
Optional
• Service Level Agreement
Best Effort
• Time to Connect
Instant
5 - 10 Seconds
Support
Big Band Internet Direct
Standard Broadband Solution
• Account Manager
• Certified On-Site Technical Teams
• Priority Dedicated Helpline
Contract
Big Band Internet Direct
Standard Broadband Solution
• Pricing
Customized
Standard
• Tenure
1 to 5 years
1 year